Introduction:
Europe Odyssey Tours di Rahul Raghavan & C.sas (referred to as “we”, “our”, or “us”) respects and values your privacy. This Privacy Policy outlines the personal data we collect, our legal basis for its processing, how we use it, and your rights concerning this data.
Data Collection:
While interacting with our services, we may collect personal information:
Names
Email addresses
Payment details
Contact details, such as telephone numbers
We utilize Google Analytics cookies for website traffic analysis. Our website also contains a contact form for voluntary user data submission.
Lawful Basis for Processing:
We process your personal data based on:
Your explicit consent
The necessity for booking travel arrangements
Legitimate interests for marketing purposes, unless overridden by your data protection interests
Data Usage:
Your data assists us in:
Managing travel bookings
Sending newsletters
Marketing campaigns
We may share pertinent data with third parties strictly for ticketing and booking on third-party platforms.
Data Storage, Security, and Retention:
We store data using cloud services. Although we strive for data security, please acknowledge that no electronic storage method is entirely foolproof. We retain your data only as long as necessary for its intended purpose or as required by law.
Consent:
By using our services, you grant explicit consent to our collection and use of your personal information as described. If you disagree with our policy, kindly refrain from utilizing our services. Subscribers or those who’ve shared personal information can opt-out or request data removal from our systems anytime by contacting us.
Data Subject Rights:
Under GDPR, you have:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights concerning automated decision-making and profiling
For queries or exercising these rights, please contact us.
Third-Party Integrations:
Third-party tools like Google Analytics and email marketing platforms may collect data on our behalf. Their respective privacy policies will provide detailed information.
International Data Transfers:
While primarily operating within the EEA, some of our third-party partners might process data outside of it. We ensure such transfers only occur with entities compliant with GDPR or under specific data protection agreements.
Data Breach Protocols:
In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours, detailing the breached data, potential consequences, and our mitigation measures.
Contact Information:
For data-related concerns or GDPR rights exercise, please reach out via email, detailed on our website’s contact page.
Updates to this Policy:
Occasionally, we may update our Privacy Policy. Regular reviews will ensure you stay informed about our data handling practices.
